Global and regional thought leadership from:

  • alstom

    Your Chairman, back by popular demand:

    Dr. Cristian Matei
    Operational Business Improvement Manager, MBB
    Alstom Power Thermal Services
  • ubs Tony Roberts-York
    CEO Poland Service Centre
    UBS
  • hp Jakub Konewka
    EMEA Regional Quality Manager
    Hewlett-Packard

Supporting Growth in Central Eastern Europe: Making Key Improvements to your Vital Business Processes

As Central Eastern Europe sits on the edge of economic recovery, the prospect of success coupled with the need for austerity is putting these nations at the forefront of the latest Business Process Excellence movement. The companies that will recover the quickest will be those most adaptable to change.

How can you make sure you are one of them?

The Process Excellence Regional Forum for Central Eastern Europe brings together the most innovative thinkers in the BPE community. The programme has been created exclusively through research with organisations in the CEE region to bring you an event that will enhance your Process Excellence Programmes by helping you to:

  • Increase the engagement among localised Business Process Excellence communities
  • Tailor your Process Excellence Programme in line with the Eastern European mindset
  • Create long-term, sustainable networks for information exchange between companies and operations local to you

NEW FEATURE FOR 2011 FOCUS DAY: DRIVING VALUE AND COST IMPROVEMENT IN SHARED SERVICES

A full day of tailored pre-Conference workshops delivering actionable strategies and best practice on emulating Lean effectively the shared service environment, to complement Process Improvement and drive efficiencies.

At this gathering of key thinkers from the Central Eastern European region’s Process Excellence Community, topical case studies and interactive discussions will empower your business to:

  • Engage

    Employee engagement: still the number one concern

    Did you know that 98% of improvement initiatives fail due to a lack of focused and consistent leadership? Whilst your business goals may focus on working towards a culture of continuous Lean improvement, the lack of focused and active support from senior management can be attributed to the failure of many change initiatives. Therefore, continuous sustainable improvement requires constant review, nurturing and proactive support to prevent your improvement initiative from failing.

    Download the brochure for evidence of a well rounded approach at the forum.
  • Change

    A holistic approach to Business Transformation: Enterprise wide or departmental, it’s all going on

    Effective change management strategies are essential if you are going to successfully navigate your organisation through any period of transition on your way to achieving Business Transformation. For those of you driving process change on a routine basis, sometimes it is good to step back and consider how this impacts those on the front line. At the forum, discussions will be dedicated to the development of a true leadership change model and understanding the principal concepts and application of effective change and leadership management in your business.

    Download the brochure for evidence of a well rounded approach at the forum.
  • Deliver Lean

    Drive process efficiency and improvements according to your organisational needs

    Waste in your business can be toxic to its growth. As Lean moves beyond manufacturing, the methodologies can be adapted for maximum success, whatever your organisational needs.

    Sessions covering Lean and Process Improvement in both Service and Production environments will ensure you create a business in a great shape for growth. The forum will give you exclusive access to some of the leading Lean projects from global and local businesses.

    Download the brochure for evidence of a well rounded approach at the forum.
  • Optimise Process Management

    Linking the Business and the processes

    Many businesses in Central Eastern Europe have seen improvements and success in their processes, but how do you sustain these for the long-term?

    Embedding a clear process framework and governance structure is essential to moving process maturity to the next level.

    The Forum will provide the optimum platform for analysing the different delivery platforms for Process Management from a business perspective as well as examining the latest in technological innovation and process automation.

    Download the brochure for evidence of a well rounded approach at the forum.
  • Better Integrate VOC

    Direct your value chain to become more customer-orientated
    Building a strong structure for end-to-end process management will make it easier for your business to deliver value to the customer. Make sure your processes are aligned with value creation for your customer base to ensure customer satisfaction

    Improvements to both the collection and utilisation of VOC in your organisation are essential for a comprehensive approach to the central aspect for your business: your customers!

    Download the brochure for evidence of a well rounded approach at the forum.

Testimonials

Excellent Networking And Debates. Strong Insights About Different Organisations About Performance Drivers. Codin Caragea, BPM Director, OTP Bank Romania
Very condensed and useful information on a process management and approach to Process Excellence. Michal Targiel, Senior Transition Manager, Amway Business Centre Europe
Have received some great ideas & stimulations for my daily work. Christian Maesing, Six Sigma Black Belt, General Electric
Good speakers from business perspective. Good networking and excellent organisation Peter Gulbinat, Business Improvement Director, Alstom Power Thermal Services
Associate Sponsors Session Sponsor
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