Supporting Growth in Central Eastern Europe: Making Key Improvements to your Vital Business Processes

Welcome to the first CEE forum in IQPC’s brand new Process Excellence Regional Forum: Designed specifically with the Central Eastern European community in mind, this is your opportunity to meet and learn from the real movers and shakers in your corner of the world!

At this gathering of key thinkers from the Central Eastern European region’s Process Excellence Community, you will improve your:

  • PERF_engage_icon

    Employee engagement: still the number one concern

    The recession hasn’t just taken its toll on your bottom line; the moral of your employees will be at an all time low, and the best way to rectify it? Engagement coming from the top down. The recent Six Sigma and Process Excellence IQ VOC and Process Excellence Survey showed that in companies where senior level commitment was high, 85% of their Business Process Excellence Projects were successful but in companies that lacked senior level commitment, only 22% of projects were successful!

    download the brochure now for more information on how you will learn how you can engage both your top level management and your wider workforce for enhanced buy-in and better results.

  • Change

    Business Transformation: Enterprise wide or departmental, it’s all going on
    Change, adaptability, agility… commonly used terms in all industries across Central Eastern Europe in recent years. But with any changes comes a period of adjustment for your organisation and it’s personnel, what isn’t certain is that this adjustment needs to be a painful one.

    Effective change management strategies are essential if you are going to successfully navigate your organisation through any period of transition on your way to achieving Business Transformation. At the forum, discussions will be dedicated to the optimisation of this essential aspect of your Business Process Management programme.

    Ensure you are up to date on the latest techniques to negotiate change and download the brochure now.

  • PERF_Lean_icon2

    Lean, Lean, Lean: Get your business right down to its fighting weight
    Waste in your business can be toxic to its growth – that’s why 80% of the people asked for the recent Six Sigma and Process Excellence IQ VOC and Process Excellence Survey said they were readdressing their lean initiatives in a big way in 2010/11.

    Sessions covering both the Lean Office and Lean Production will ensure you create a business in a great shape for growth. The forum will give you exclusive access to some of the leading Lean projects from across Central Eastern Europe.

    The download the brochure now will detail the essential Lean topics that will be analysed at the forum covering all aspects of your operations.

  • PERF_Voc_icon

    Keeping the customer happy: Using the Voice of the Customer to direct your re-engineering strategy
    The recession will have taught your customer one important lesson – if you’re not happy, shop around! With that in mind, the fact that the recent Six Sigma and Process Excellence IQ VOC and Process Excellence Survey showed that the 77% of the VOC information comes from complaints is even more frightening. Make sure your processes are aligned with value creation for your customer base and buck this disconcerting trend!

    Improvements to both the collection and utilisation of VOC in your organisation are essential for a comprehensive approach to the central aspect for your business: your customers! download the brochure now for evidence of a well rounded approach at the forum.

  • Speakers

    At this gathering of key thinkers from the Central Eastern European region’s Process Excellence Community, you will hear from:

    Dr. Cristian Matei
    Operational Business Improvement Manager/MBB
    Alstom Power Thermal Services

    Nicolas Pascault
    Partner & CFO
    Brunswick Rail Limited

    Martin Mueller
    COO
    Allianz

    Megs Suratkal
    Director of Global Outsourcing
    Acronis

 

Extraordinary results will be what drives business growth and success in 2011, your Process Excellence initiatives need to take centre stage as the business grows!

The Process Excellence Regional Forum for Central Eastern Europe brings together the most innovative thinkers in the Business Process Excellence community. Global and Local Companies such as Stanley Black and Decker and Maxcess have come together to share their success stories and tips for effect Process Improvement implementation.

The programme has been created exclusively through research with organisations in the Eastern European region to bring you an event that will enhance your Process Excellence Programmes by helping you to:

Download the finalised agenda to see exactly what topics you could be discussing

As well as fantastic content that is the result of direct research with Business Process Excellence Professionals in the CEE region. This programme will provide you with the ultimate networking opportunity.

As this community grows its time to widen your local network and learn from your neighbours.

Psyche up your business for success and drive transformational change ahead of opportunities for aggressive growth and recovery! Make sure you’re there at the Process Excellence Regional Forum for Central Eastern Europe

Make sure you secure your place now and to secure huge discounts of up to €500!!!

Six Sigma and Process Excellence IQ (part of IQPC) has a long standing reputation for providing high quality programmes that meet the needs of the industry but don’t just take our word for it, our customers from other events will tell you on our behalf:

I have always gone away knowing I have learned something, been inspired and re-energised
Stephen Cunliffe, Business Improvement and Quality Assurance Manager at GMC
Excellent group of speakers with lots of energy
Toby Morgan, Project Manager for IBM

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